We ask that the delivery address you choose is secure and there will be someone there to receive your parcel. We do not refund or replace items that are tracked as delivered. Items Not Received But Tracking Shows Delivered: The expense includes shipping costs and any duty and tax the package may have incurred this amount will be deducted from the total of the order to be refunded. If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Tericci) at the customers expense.
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